| Job Number: | JOB00166 | |
| Job Name: | Program Manager | |
| Employment type: | Full Time | |
| Job Description: | Compass Government Solutions is seeking a highly qualified Program Manager (PM) to deliver comprehensive support services to Service Members (active duty, reserve components, and National Guard), Coast Guard personnel, Veterans, and their families at The Psychological Health Center of Excellence (PHCoE). The PM will oversee the performance of all staff to ensure the successful overall operation of the in-Transition program, including outreach efforts, the Call Center, the PHRC, and all data analytics initiatives. The PM will serve as the single point of contact for communication with Government management.
As part of our preparation to submit a proposal for this contract, we are inviting skilled and experienced professionals to be considered for inclusion in our submission. Hours: Normal Business Hours Location: 1335 East-West Hwy #900, Silver Spring, MD 20910 |
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| Job Duties: | • Serves as direct point of contact between Government and off-site Call Center
• The PM shall be the single point-of-contact for communication with Government management and shall be responsible for the following: • Establishment of the inTransition Program’s policies and procedures • Supervision of all aspects of inTransition Program to include Call Center operations, PHRC, and inTransition Database. • Monitoring, analyzing, and reporting with regards to contract performance • Identification of areas for service improvement. • Primary point of contact during emergency situations, and • Coordination with Government management regarding implementation, operational, and programmatic issues. • Oversee the performance of all contract staff for the successful operation of all aspects of inTransition, to include personnel and operations of off-site Call Center |
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| Qualifications: | • Certification as a Project Management Professional or certification in a related field (project management and/or healthcare)
• Knowledge of and proficiency with DoD contracts and contract administration. • A minimum of five years of experience in Project or Program Management in mental health or equivalent leadership role with multiple supervisees • A Masters-level degree and past training in mental health, healthcare administration, or related area • Experience with successfully managing large teams and complex mental health programs • Experience in working with DoD government personnel and understanding DoD policies and procedures • Experience working with military populations. • Ability to communicate effectively and efficiently with DHA and other government leadership, staff, and customers • Requires excellent written and oral communication skills |
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| Benefits: |
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Company Overview
Compass Government Solutions (CGS) is a Woman-Owned Small Business dedicated to serving those who have served our nation. We are committed to excellence in everything we do—and that starts with our people. At CGS, we believe our employees are the key to our success. EOE AA M/F/Vet/Disability Compass Government Solutions is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws.