Careers

Job Number: JOB00167
Job Name: Deputy Program Manager
Employment type: Full Time
Description:

Compass Government Solutions is seeking an experienced Deputy Program Manager (DPM) to provide services to Service Members (active duty, reserve components, and National Guard), Coast Guard, Veterans, and their families at The Psychological Health Center of Excellence (PHCoE). In preparation to bid on this contract, we are seeking qualified candidates willing to be included in our proposal as interested and skilled individuals.

The DPM will directly support the Program Manager (PM) in all the areas described below and as delegated by the PM. 


Location and Hours:

1335 East-West Hwy #900

Silver Spring, MA 20910

Regular Business Hours
Job Duties:
  • Serves as direct point of contact between Government and off-site Call Center
  • The DPM shall be the single point-of-contact for communication with Government management and shall be responsible for the following:
  • Establishment of the inTransition Program’s policies and procedures
  • Supervision of the all aspects of inTransition Program to include Call Center operations, PHRC, and inTransition Database.
  • Monitoring, analyzing, and reporting with regards to contract performance
  • Identification of areas for service improvement.
  • Primary point of contact during emergency situations, and 
  • Coordination with Government management regarding implementation, operational, and programmatic issues.
  • Oversee the performance of all contract staff for the successful operation of all aspects of inTransition, to include personnel and operations of off-site Call Center
Job Qualifications:
  • Licensed Mental Health Professionals (social work, psychology, marriage and family therapy, behavioral health counseling
  • 3 years’ experience delivering face-to-face health care and have demonstrated clinical experience in triage, care management, motivational interviewing, and crisis counseling.
  • Call Center personnel who provide support other than coaching should have healthcare experience (e.g., 1-2 years of experience with direct service delivery) and licensing credentials (e.g., RN) that are consistent with the outreach, patient education, and support missions of the inTransition program.
Benefits:

At Compass Government Solutions, we value our team and offer a comprehensive benefits package designed to support your health, well-being, and professional growth:

  • Competitive Salary – Recognizing your skills and experience.
  • Accrued Paid Time Off & Paid Federal Holidays – Balance work and life with time to recharge.
  • Medical, Dental, and Vision Plans – Flexible coverage to meet your needs.
  • Capital Services' CSI Benefits Packages – Our signature benefit offering enhanced coverage, mental health support, and specialized resources tailored to our employees’ unique needs.
  • 401(k) Plan – Planning for your future has never been easier.
  • Life & Disability Insurance – Protection and peace of mind for you and your family.


EOE AA M/F/Vet/Disability

Compass Government Solutions is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws.

Company Overview

Compass Government Solutions (CGS) is a Woman-Owned Small Business dedicated to serving those who have served our nation. We are committed to excellence in everything we do—and that starts with our people. At CGS, we believe our employees are the key to our success. EOE AA M/F/Vet/Disability Compass Government Solutions is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws.